Returns

Money back guarantee: for goods returned within 14 working days of payment receipt.

The product must be returned in the same condition as it was received. The buyer must also include:

All packaging such as boxes, bags, and tags
Accessories such as cords and remotes
All items included in a bundle

All returned products must be received in good condition. Goods will not be accepted if they are damaged or scratched.

If the product is returned because the buyer changed his mind or purchased it by mistake, the buyer is responsible for paying the costs of returning the goods.

Auto Lux aims to process returns within 2 working days of receipt of the return; refund can be issued by the following working day under the normal circumstances.

Cancellations

If the buyer cancels the order before dispatch, Auto Lux will fully refund the order.
If the buyer cancels the order after dispatch, Auto Lux will refund only the item cost (without the shipping cost).
The refund will be made after the package returns to Auto Lux.

Refunds

In case the buyer purchases a product that is out of stock, Auto Lux will refund the order.